VCAB

VCab – Payment Policy

At VCab, we aim to make your booking and payment process simple, transparent, and secure.

1. Accepted Payment Methods

We accept the following payment options:

• Cash payment to the driver
  
  

• UPI (Google Pay, PhonePe, Paytm, etc.)
  
  

• Online bank transfer (for corporate / advance bookings)
  
  

• Wallet or QR payment (subject to availability)
  
  

2. Advance Payment

• Some bookings may require partial or full advance payment, especially for:
  
  

  • Outstation trips
    
    

  • Airport pickup at odd hours
    
    

  • Long-distance or premium vehicles
    
    

• Advance amount will be clearly informed at the time of booking.
  
  

3. Fare Confirmation

• Final fare is confirmed based on:
  
  

  • Vehicle type
    
    

  • Distance and route
    
    

  • Toll, parking, and applicable taxes
    
    

• Any extra usage beyond the agreed itinerary will be charged additionally.
  
  

4. Toll, Parking & Taxes

• Toll charges, parking fees, airport entry charges, and state taxes (if any) are not included unless mentioned and must be paid by the customer.
  
  

5. Cancellation & Refund

• Cancellation charges may apply depending on:
  
  

  • Time of cancellation
    
    

  • Vehicle assigned
    
    

• Refunds (if applicable) will be processed within 5–7 working days via the original payment mode.
  
  

6. Driver Payment

• If cash is selected, payment must be made directly to the driver at the end of the trip.
  
  

• For online payments, no additional payment is required unless extra charges apply.
  
  

7. Disputes & Adjustments

• Any fare disputes must be reported within 24 hours of trip completion.
  
  

• VCab reserves the right to revise fares in case of incorrect distance, route change, or additional usage.
  
  

8. Right to Modify

VCab reserves the right to update this payment policy at any time without prior notice.